Rules & Rental Agreement · Newnan, GA

Rental Rules & Safety Agreement

Every Shindigz rental comes with a signed contract. No exceptions, no handshake deals, no “we’ll sort it out when you get here.”

We know that sounds stiff for a business built around bounce houses. But a signed agreement is what separates a real rental company from the guy with a unit in his garage it means you know exactly what you’re getting, we know exactly what we’re responsible for, and nobody is guessing about anything on party day.

Here’s what’s in it, in plain English, before you ever see the paperwork.

How signing works

1. You book online Pick your units and your date at checkout like normal.
2. The contract is attached right at checkout It’s already filled in with your information, your rental date, and the units you selected. Nothing to print, nothing to scan.
3. You sign it electronically Takes about a minute on your phone.
4. Your booking is confirmed Once it’s signed, we start prepping your order. A rental isn’t final until that signature is in.

You’re the operator here’s what that means

This is the part most people skim, so we’ll put it plainly. While our equipment is at your event, you are the operator. Our crew delivers, sets up, anchors, and tears down but during the rental itself, supervision is yours.

That person is responsible for going over the rules with everyone before they get on, enforcing them during the party, and making sure the number and size of riders never exceeds the manufacturer’s posted maximum. We review all of it with you at setup, and the manufacturer’s instructions come with your rental.

If you’d rather not run it yourself, we can provide event staff for an additional charge just arrange it when you book. It isn’t included automatically.

Rules for while it’s in use

Not on the kids, not in their hands. Every one of these stains, tears, or turns the floor into a slip hazard:

• Shoes (socks when indicated)
• Food
• Drinks
• Candy
• Silly string
• Face paint
• Oils
• Glasses
• Jewelry & belts
• Sharp objects
• Animals

Silly string deserves a special mention: it chemically bonds to vinyl and does not come off. It’s the single most expensive mistake we see.

No somersaults or flips. No horseplay in or around the equipment. Nobody climbs, hangs, stands on, or pulls at the sides, tops, or backs of a unit, and nobody crawls under the bottom or the edge.

No taping, fastening, or hanging decorations, banners, or anything else on or in an inflatable. This one carries a severe injury risk, which is why it’s in the contract by name.

We love your dog. Vinyl does not. No animals in or on a unit at any point, and dogs need to be kept away from the equipment for the entire rental period not just while kids are playing. A curious dog and an inflatable left alone for twenty minutes is one of the most common ways units get destroyed.

Two specific things to handle before we arrive:

• Have the yard picked up. Pet waste in the setup area is a health issue for the kids and a cleaning issue for the equipment. It also has to be cleared before our crew can work.
• Secure the gate, or keep pets inside. Our crew is carrying heavy equipment in and out with their hands full. An open gate is how dogs get loose and how people get hurt.

This is the one that ends an inflatable permanently, and it comes up more than you’d think around the Fourth of July and New Year’s. Inflatables are vinyl and nylon they don’t just scorch, they melt and spread flame fast, and a single airborne ember can travel a long way before it lands.

So the rule is simple: nothing that makes a flame, spark, or ember within 100 feet of the equipment. That includes:

• Fireworks
• Sparklers
• Cold spark machines
• Candles
• Grills & smokers
• Fire pits
• Patio heaters
• Lanterns
• Smoking

If fireworks are part of your event, that’s fine just get everyone off the unit first and keep the distance. Plan the two things to happen in different parts of the yard, or at different times.

No water or hoses near a dry inflatable. If one does get wet, an adult needs to wipe it down and make sure it’s dry before anyone gets back on. Water units waterslides, slip and slides, dunk tanks are the exception, obviously.

Once our crew has placed and anchored a unit, it stays exactly where it is. Anchors don’t come out during use. Never try to relocate, adjust, or service a blower. Only Shindigz staff and our authorized contractors set up, secure, take down, or pack up equipment.

Never use a unit during high or gusty winds, thunderstorms, or lightning. Inflatables can turn over in high wind even when properly anchored, and that’s how people get seriously hurt. If severe weather hits during your rental, get everyone off, unplug the unit, let it deflate, and don’t use it again until the weather has passed.

If the blower stops or the unit starts to deflate

Get everyone off first, then check these in order:

1. Check the motor and the plug If the motor has stopped, make sure the cord hasn’t been unplugged at the outlet, and check the circuit breaker.
2. Check the air intake and tubes If the motor is still running, look for a blockage on the air intake screen on the side of the blower, and check that both air tubes on the back of the unit are snug. Tighten the ties if they aren’t.
3. Re-inflate fully before anyone gets back on If that fixed it, let it come all the way back up first.
4. Still not right? Call us. 470-742-8702. Don’t let anyone back on until it’s sorted.

Payment, cancellations, and weather

Your deposit is due when you book. The remaining balance is due in full five days before your event. If it isn’t paid by then, we may cancel or reschedule the booking. We keep the card used for the deposit on file for any additional fees.

We want to be upfront about this rather than have you find it in paragraph nine. Deposits and payments are non-refundable including for rain. What we do instead is reschedule: if you cancel, or if weather forces it, we’ll move your event to another date subject to availability.

We don’t control the weather, and we won’t gamble with it. We may cancel or reschedule before delivery if severe weather is coming, and we may pick equipment up early if conditions change during your event. If we pick up early, you get to reschedule within 30 days. Extreme temperatures, high winds, rain, snow, thunder, and lightning all count.

If the equipment is delivered and you’ve accepted it, choosing not to use it doesn’t generate a refund.

Damage, cleaning, and fees

Ordinary wear and tear is on us that’s just the cost of running a rental business, and we don’t nickel and dime anyone for it. What’s on the renter is damage from misuse: cuts and tears in vinyl or netting, overloading, exceeding capacity, or contamination from anything on the “nothing goes inside” list.

This one genuinely protects you. Look everything over at delivery and tell our team right then if you spot a pre-existing issue, defect, or missing part. If nothing is reported before the crew leaves, the equipment is considered to have arrived in perfect condition which means anything found later is billed to the renter. Thirty seconds of looking saves the argument.

Two things to handle before your date

Sort out your power. Each unit needs its own 110/120-volt, 20-amp circuit within 100 feet of the setup spot, and no cords other than ours may be used. If you need a generator, it has to be one of ours personal or borrowed generators aren’t permitted on our equipment. The full setup breakdown is worth reading before you book:

Read: What Your Yard Needs Before We Deliver

Where it can and can’t go

Units have to sit on a smooth, compatible surface grass or a hard top surface like a driveway both work. They can’t be set up on rough ground: rocks, brick, glass, or anything jagged. On grass we anchor with stakes; on hard surfaces we use sandbags, which carries an extra charge, so tell us which you have before we load the trailer.

Overnight rentals

Unless we’ve agreed otherwise, equipment is picked up the same day it’s dropped off. If you’ve booked an overnight rental, the unit needs to be in a secured location, and when it’s not in use it must be deflated, covered, and the blower moved indoors somewhere secure.

Who does what

Questions we get a lot

This page is a plain-English summary provided for convenience only. It is not the rental agreement and does not modify it. The signed Rental Agreement and General Release you receive at checkout is the complete and controlling agreement between you and Shindigz Event Rentals; where this page and that agreement differ, the signed agreement governs. Please read it in full before signing.

Shindigz Event Rentals serves Newnan and the surrounding Coweta County area with bounce houses, combos, waterslides, tents, tables and chairs, and concessions.